Easy Access

Get help with your application or existing easy access savings account.

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Frequently Asked Questions

I've forgotten my login details. What should I do?

If you have forgotten your password, you can request to reset it. Simply go to the login page and click on “Forgotten password?”. You will then receive an email with a link to set a new password.

If you have forgotten the email that you have signed up with, try to find an email sent from “My Community Finance” in any of your email inboxes. If you can’t find your email, please give us a ring at 0203 375 0221 and select option 5. Our phone lines are open Monday to Friday, 8am to 6pm (excluding bank holidays).


Not found what you're looking for?

Our dedicated customer service team is here to listen and support you throughout your financial journey with us.

Monday to Friday
8am to 6pm

My Community Finance

Giving savers and borrowers access to ethical lenders such as credit unions through the Community Finance Network. For you. For everyone.

My Community Finance is a credit broker, not a lender. My Community Finance is the registered trading name of Amplifi Capital (U.K.) Limited [Amplifi] with UK company number 08641995 and registered address 30 Churchill Place, Canary Wharf, London E14 5EU. Amplifi Capital (U.K.) Limited is authorised and regulated by the Financial Conduct Authority with FRN 718749. Amplifi Capital (U.K.) Limited is registered with the Information Commissioner’s Office with registration number ZA040320. Amplifi Capital (U.K.) Limited partners with the Community Finance Network; the Community Finance Network is a group of credit unions and CDFIs committed to providing fair and ethical loans. Participating credit unions are authorised by the Prudential Regulation Authority (Bank of England) and regulated by the Financial Conduct Authority. Participating CDFIs are regulated by the Financial Conduct Authority. Their respective details, including registration numbers with both regulatory bodies, can be found on the Community Finance Network website. CCTA Membership Number CCTA1265. 

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