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Fixed Term

Get help with your application or existing fixed term account.

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Frequently Asked Questions

How do I make a complaint?

If you are unhappy about the service you've received from the credit union please contact My Community Bank, or Castle Community Bank.

If you’re unhappy with the service received from My Community Finance, please contact us on: complaints@mycommunityfinance.co.uk.

NotFoundWhatYouAreLookingFor

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Our dedicated customer service team is here to listen and support you throughout your financial journey with us.

mail icon info@mycommunityfinance.co.uk

phone icon 0203 375 0221

Monday to Friday
8am to 6pm

My Community Finance

Giving savers and borrowers access to ethical lenders such as credit unions through the Community Finance Network. For you. For everyone.

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My Community Finance is a credit broker, not a lender. My Community Finance is a registered trading name of Amplifi Capital (U.K.) Limited with company number 08641995 and registered address 30 Churchill Place, Canary Wharf, London E14 5EU, UK. Amplifi Capital (U.K.) Limited is authorised and regulated by the Financial Conduct Authority with FRN 718749 and FRN 902841. Amplifi Capital (U.K.) Limited is registered with the Information Commissioner’s Office with registration number ZA040320 and is a member of the Consumer Credit Trade Association (“CCTA”) with membership number CCTA1265 

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