Loans

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Frequently Asked Questions

I've changed my mind and no longer want my loan. What do I do?

As with any products and services provided online, you have a statutory "cooling off" period.

If you've received your loan money but want to cancel it, you have 14 days including weekends and bank holidays to return the loan amount in full.

Example: if you received your loan on the 1st of the month, you have until the 14th of the month to send back the loan money in full.

If you do not send the loan money in full and/or do not send the loan money within 14 days, your cooling off cancellation will not be valid.

Contact us on info@mycommunityfinance.co.uk or call us 0203 375 0221.

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My Community Finance

Giving savers and borrowers access to ethical lenders such as credit unions through the Community Finance Network. For you. For everyone.

My Community Finance is a credit broker, not a lender. My Community Finance is the registered trading name of Amplifi Capital (U.K.) Limited [Amplifi] with UK company number 08641995 and registered address 30 Churchill Place, Canary Wharf, London E14 5EU. Amplifi Capital (U.K.) Limited is authorised and regulated by the Financial Conduct Authority with FRN 718749. Amplifi Capital (U.K.) Limited is registered with the Information Commissioner’s Office with registration number ZA040320. Amplifi Capital (U.K.) Limited partners with the Community Finance Network; the Community Finance Network is a group of credit unions and CDFIs committed to providing fair and ethical loans. Participating credit unions are authorised by the Prudential Regulation Authority (Bank of England) and regulated by the Financial Conduct Authority. Participating CDFIs are regulated by the Financial Conduct Authority. Their respective details, including registration numbers with both regulatory bodies, can be found on the Community Finance Network website. CCTA Membership Number CCTA1265. 

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