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Frequently Asked Questions

Who is Paylink?

Paylink (often referred to as Paylink Solutions) is a UK-based financial services company that specialises in helping people settle debts and manage their finances more easily. They work alongside lenders, banks, and other financial institutions to create a straightforward process for consumers, especially when it comes to debt consolidation.

FCA Authorised and Regulated
Paylink is authorised and regulated by the Financial Conduct Authority (FCA), which means they follow strict rules designed to protect consumers. This status ensures that Paylink operates ethically and transparently, so you can feel confident when they handle your personal and financial information.

How Paylink helps with debt consolidation

  • Direct contact with lenders: Paylink reaches out to your current lenders to request settlement quotes and arrange payments on your behalf
  • Secure and efficient process: by using Paylink’s online platform, you choose which debts to pay off, and Paylink handles the rest
  • Timely debt settlement: Paylink aims to finalise your debt settlements within 5 working days
  • Customer support: If they need more information, a friendly team member of Paylink will call you from 02039405485 (Monday–Friday, 9am–5pm).

You can read about the process in more detail here.

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My Community Finance is a credit broker, not a lender. My Community Finance is a registered trading name of Amplifi Capital (U.K.) Limited with company number 08641995 and registered address 30 Churchill Place, Canary Wharf, London E14 5EU, UK. Amplifi Capital (U.K.) Limited is authorised and regulated by the Financial Conduct Authority with FRN 718749 and FRN 902841. Amplifi Capital (U.K.) Limited is registered with the Information Commissioner’s Office with registration number ZA040320 and is a member of the Consumer Credit Trade Association (“CCTA”) with membership number CCTA1265 

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