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Our friendly customer service team is here to help you with your application.
Monday to Friday (excluding bank holidays)
8am to 6pm
If you have questions about payments, withdrawals or other general enquiries about an active loan or savings account, you can contact your provider directly.
Loans or savings accounts with My Community Bank
Monday to Friday (excluding bank holidays)
8am to 6pm
Loans or savings accounts with Castle Community Bank
info@castlecommunitybank.co.uk
Monday to Friday (excluding bank holidays)
10am to 4pm
Please visit our dedicated complaints page here.
Please use our postal address:
My Community Finance
30 Churchill Place
Canary Wharf
London E14 5EU
UK