What are Cookies?
Like the majority of websites, our website uses cookies. Cookies are text files which contain small amounts of information that are downloaded to your device when you visit a website. These Cookies are then sent back to the originating website on each visit, or to another website that recognises that Cookie. Cookies are useful because they let a website recognise a user’s device. Cookies are useful because they allow a website to recognise a user’s device. By using our website, you agree that we can place these types of Cookies on your device.
Most browsers are initially set to accept cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. However, by not accepting them, you may not be able to proceed with your online application, access certain areas or features of our website or take advantage of certain promotions which we may run from time to time.
Why do we use Cookies?
We use or may use Cookies for the following purposes:
- to monitor and manage traffic to our site,
- if required as a matter of law or regulation, to protect our customers’ rights,
- for login purposes,
- to enable us to remember preferences, track visitors and target adverts, and
- to make the browsing experience on the Site more efficient and enjoyable.
We use both our own (first-party) and partner companies' (third-party) cookies to support these activities.
Cookies can include “first-party” or “third-party”:
- First-party Cookies are Cookies that are placed by the My Community Finance or a third party for us. All of our first party cookies are essential to the running of our website, by disabling or deleting them, you may not be able to access certain areas or features of our website.
- Third-party Cookies are placed by our partners, vendors and other third parties. We do not control the collection or further use of data by third parties using third-party Cookies. Certain of our third party cookies are essential to the running of our website, by disabling or deleting them, you may not be able to proceed with your online application or access certain areas or features of our website.
Cookies are “Persistent”, “Permanent” or “Session”:
- Permanent Cookies remain on your device even after you have gone offline,
- Persistent Cookies will remain on your browser until you delete them manually or until your browser deletes them based on the duration specified in the Cookie file itself. The duration of the cookie file can be any period of time between one day and ten years. To find out how to learn about an individual cookies’ duration , please click here,
- Session Cookies are deleted as soon as you close your web browser.
What Third Party Cookies do we use?
Cookie and Affiliation | Purpose | Essential/Non-Essential | Duration |
Hot Jar: _BEAMER_FIRST_VISIT_zeKLgqli17986 _hjIncludedInPageviewSample _hjKB _hjIncludedInSessionSample _hjAbsoluteSessionInProgress _hjID |
tracking |
Non-Essential |
Persistent |
Zopim/Zendesk __zlcmid |
Non-Essential |
Persistent |
|
Google Analytics: _gcl_au _ga _gat _gid |
tracking |
Non-Essential |
Persistent |
Stripe _stripe_sid |
Payments |
Non-Essential |
Persistent |
TrustPilot |
AB Testing |
Non-Essential |
Persistent |
Iovation (see https://www.iovation.com/privacy for more information) |
BlackBox |
Essential |
Persistent |
_fbp |
tracking |
Non-Essential |
Persistent |