Easy Access

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Frequently Asked Questions

How can I request a savings statement?

You will receive an annual savings statement from the credit union via email. If you want to request additional statements, please send the credit union an email.

My Community Bank: friends@mycommunitybank.co.uk

Castle Community Bank: info@castlecommunitybank.co.uk 

We are currently working on making savings statements available on the My Community Finance portal.

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Our dedicated customer service team is here to listen and support you throughout your financial journey with us.

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My Community Finance

Giving savers and borrowers access to ethical lenders such as credit unions through the Community Finance Network. For you. For everyone.

My Community Finance is a credit broker, not a lender. My Community Finance is a registered trading name of Amplifi Capital (U.K.) Limited with company number 08641995 and registered address 30 Churchill Place, Canary Wharf, London E14 5EU, UK. Amplifi Capital (U.K.) Limited is authorised and regulated by the Financial Conduct Authority with FRN 718749 and FRN 902841. Amplifi Capital (U.K.) Limited is registered with the Information Commissioner’s Office with registration number ZA040320 and is a member of the Consumer Credit Trade Association (“CCTA”) with membership number CCTA1265 

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