Easy Access

Get help with your application or existing easy access savings account.

Select a topic

Frequently Asked Questions

How do I make withdrawals from an easy access savings account?

You can make an instant withdrawal through the My Community Finance portal. Simply log in and select your Easy Access Savings Account. Then, click on ‘Withdraw’ and enter the amount you want to withdraw. 

Please make sure you have access to your email inbox. You will receive a 4-digit verification code via email. Enter this code when prompted to confirm the withdraw. 

If you don't have access to your email inbox, please reach out to your credit union to set up your withdrawal: 

My Community Bank:

Call on 0203 375 0221 (phone lines are open Monday to Friday from 8am - 6pm, excluding bank holidays) or email friends@mycommunitybank.co.uk

Castle Community Bank: 

Call on 0203 3750221 (phone lines are open Monday to Friday from 8am - 6pm, excluding bank holidays) or email info@castlecommunitybank.co.uk 

NotFoundWhatYouAreLookingFor

Not found what you're looking for?

Our dedicated customer service team is here to listen and support you throughout your financial journey with us.

Monday to Friday
8am to 6pm

My Community Finance

Giving savers and borrowers access to ethical lenders such as credit unions through the Community Finance Network. For you. For everyone.

My Community Finance is a credit broker, not a lender. My Community Finance is the registered trading name of Amplifi Capital (U.K.) Limited [Amplifi] with UK company number 08641995 and registered address 30 Churchill Place, Canary Wharf, London E14 5EU. Amplifi Capital (U.K.) Limited is authorised and regulated by the Financial Conduct Authority with FRN 718749. Amplifi Capital (U.K.) Limited is registered with the Information Commissioner’s Office with registration number ZA040320. Amplifi Capital (U.K.) Limited partners with the Community Finance Network; the Community Finance Network is a group of credit unions and CDFIs committed to providing fair and ethical loans. Participating credit unions are authorised by the Prudential Regulation Authority (Bank of England) and regulated by the Financial Conduct Authority. Participating CDFIs are regulated by the Financial Conduct Authority. Their respective details, including registration numbers with both regulatory bodies, can be found on the Community Finance Network website. CCTA Membership Number CCTA1265. 

© My Community Finance. All rights reserved.