Easy Access

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Frequently Asked Questions

How do I make withdrawals from an easy access savings account?

You can make an instant withdrawal through the My Community Finance portal. Simply log in and select your Easy Access Savings Account. Then, click on ‘Withdraw’ and enter the amount you want to withdraw. 

Please make sure you have access to your email inbox. You will receive a 4-digit verification code via email. Enter this code when prompted to confirm the withdraw. 

If you don't have access to your email inbox, please reach out to your credit union to set up your withdrawal: 

My Community Bank:

Call on 0203 375 0221 (phone lines are open Monday to Friday from 8am - 6pm, excluding bank holidays) or email friends@mycommunitybank.co.uk

Castle Community Bank: 

Call on 0203 3750221 (phone lines are open Monday to Friday from 8am - 6pm, excluding bank holidays) or email info@castlecommunitybank.co.uk 

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My Community Finance

Giving savers and borrowers access to ethical lenders such as credit unions through the Community Finance Network. For you. For everyone.

My Community Finance is a credit broker, not a lender. My Community Finance is a registered trading name of Amplifi Capital (U.K.) Limited with company number 08641995 and registered address 30 Churchill Place, Canary Wharf, London E14 5EU, UK. Amplifi Capital (U.K.) Limited is authorised and regulated by the Financial Conduct Authority with FRN 718749 and FRN 902841. Amplifi Capital (U.K.) Limited is registered with the Information Commissioner’s Office with registration number ZA040320 and is a member of the Consumer Credit Trade Association (“CCTA”) with membership number CCTA1265 

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