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Frequently Asked Questions

What is a credit union?

Credit unions are not-for-profit financial organisations providing savings, loans and other financial services. Just like high-street banks, the credit unions we work with are authorised and regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA).

Their reference numbers are as follows: Castle Community Bank – FRN 213877 and My Community Bank – FRN 213245.

To open a savings account with one of our the credit unions we work with, you’ll need to become a member. Between them the credit unions we work with accept members from almost all areas of employment, as well as those part of organisations such as the Co-Op, National Trust and some Trade Unions and other associations – see the next FAQ for more details about credit union membership. There are no costs associated with membership.

Credit unions use their members savings to offer fair and affordable loans.


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My Community Finance

Giving savers and borrowers access to ethical lenders such as credit unions through the Community Finance Network. For you. For everyone.

My Community Finance is a credit broker, not a lender. My Community Finance is the registered trading name of Amplifi Capital (U.K.) Limited [Amplifi] with UK company number 08641995 and registered address 30 Churchill Place, Canary Wharf, London E14 5EU. Amplifi Capital (U.K.) Limited is authorised and regulated by the Financial Conduct Authority with FRN 718749. Amplifi Capital (U.K.) Limited is registered with the Information Commissioner’s Office with registration number ZA040320. Amplifi Capital (U.K.) Limited partners with the Community Finance Network; the Community Finance Network is a group of credit unions and CDFIs committed to providing fair and ethical loans. Participating credit unions are authorised by the Prudential Regulation Authority (Bank of England) and regulated by the Financial Conduct Authority. Participating CDFIs are regulated by the Financial Conduct Authority. Their respective details, including registration numbers with both regulatory bodies, can be found on the Community Finance Network website. CCTA Membership Number CCTA1265. 

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