Fixed Term

Get help with your application or existing fixed term account.

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Frequently Asked Questions

Why hasn't my application been immediately approved?

The credit unions we work with are committed to following regulatory guidelines. As many of your details as possible will be verified when you apply, but some areas may need to be reviewed further by one of the team. These could include confirming you meet their membership criteria, verifying your identity and checking where the money you will deposit is coming from, in line with their anti-money laundering commitments. Most savings applications are approved within 3 working days, which are Monday – Friday (excluding bank holidays).

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Our dedicated customer service team is here to listen and support you throughout your financial journey with us.

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My Community Finance

Giving savers and borrowers access to ethical lenders such as credit unions through the Community Finance Network. For you. For everyone.

My Community Finance is a credit broker, not a lender. My Community Finance is the registered trading name of Amplifi Capital (U.K.) Limited [Amplifi] with UK company number 08641995 and registered address 30 Churchill Place, Canary Wharf, London E14 5EU. Amplifi Capital (U.K.) Limited is authorised and regulated by the Financial Conduct Authority with FRN 718749. Amplifi Capital (U.K.) Limited is registered with the Information Commissioner’s Office with registration number ZA040320. Amplifi Capital (U.K.) Limited partners with the Community Finance Network; the Community Finance Network is a group of credit unions and CDFIs committed to providing fair and ethical loans. Participating credit unions are authorised by the Prudential Regulation Authority (Bank of England) and regulated by the Financial Conduct Authority. Participating CDFIs are regulated by the Financial Conduct Authority. Their respective details, including registration numbers with both regulatory bodies, can be found on the Community Finance Network website. CCTA Membership Number CCTA1265. 

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