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Frequently Asked Questions

Can I make additional payments towards my loan?

Yes, you can make additional payments towards your loan.

 
This will initially reduce your next monthly Direct Debit payment, and any excess in payment will then reduce the total amount you owe. The amount of your remaining Direct Debit payments will stay the same.

Please note:

  • If you have missed payments, and your account is in arrears, then your additional payments will go towards paying this off first
  • Additional payments might take 1-2 days to appear on your loan account, depending on the processing time of your bank.

How to make an additional payment:

Use the account details below to make a bank transfer from your bank account:

  • If you have a loan with My Community Bank

    Beneficiary/Name: My Community Bank

    Account number: 10291377

    Sort Code: 040072

    Reference: Your loan application ID*

  • If you have a loan with Castle Community Bank

    Beneficiary/Name: Castle Community Bank

    Account number: 09245529

    Sort Code: 040072

    Reference: Your loan application ID*


*Your loan application ID consists of 6-8 characters and can be found by either. logging in to your account or in the emails we’ve sent you regarding your loan.

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My Community Finance

Giving savers and borrowers access to ethical lenders such as credit unions through the Community Finance Network. For you. For everyone.

My Community Finance is a credit broker, not a lender. My Community Finance is a registered trading name of Amplifi Capital (U.K.) Limited with company number 08641995 and registered address 30 Churchill Place, Canary Wharf, London E14 5EU, UK. Amplifi Capital (U.K.) Limited is authorised and regulated by the Financial Conduct Authority with FRN 718749 and FRN 902841. Amplifi Capital (U.K.) Limited is registered with the Information Commissioner’s Office with registration number ZA040320 and is a member of the Consumer Credit Trade Association (“CCTA”) with membership number CCTA1265 

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