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Frequently Asked Questions

How do I change my monthly repayment amount?

We understand circumstances can changes and the credit unions we work will review each request on a case-by-case basis. Please note that if your payments are reduced this may impact your credit score and make it difficult to obtain credit in the future.

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Our dedicated customer service team is here to listen and support you throughout your financial journey with us.

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My Community Finance

Giving savers and borrowers access to ethical lenders such as credit unions through the Community Finance Network. For you. For everyone.

My Community Finance is a credit broker, not a lender. My Community Finance is a registered trading name of Amplifi Capital (U.K.) Limited with company number 08641995 and registered address 30 Churchill Place, Canary Wharf, London E14 5EU, UK. Amplifi Capital (U.K.) Limited is authorised and regulated by the Financial Conduct Authority with FRN 718749 and FRN 902841. Amplifi Capital (U.K.) Limited is registered with the Information Commissioner’s Office with registration number ZA040320 and is a member of the Consumer Credit Trade Association (“CCTA”) with membership number CCTA1265 

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