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Frequently Asked Questions

I’ve changed address, phone number, email address or bank account. How do I update my details?

You can update your phone number or address through our customer portal.

If you have changed your bank account, you’ll also need to change your Direct Debit. You can also do this through our portal here

To update your email address, please call us on 0203 375 0221. Our phone lines are open Monday to Friday from 8am to 6pm (excluding bank holidays).

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My Community Finance

Giving savers and borrowers access to ethical lenders such as credit unions through the Community Finance Network. For you. For everyone.

My Community Finance is the registered trading name of Amplifi Capital (UK) Limited - in Administration (“Amplifi” ).
Gareth Slater and Rob Spence have been appointed as Joint Administrators over the Amplifi in managing the affairs, business and property of Amplifi. The Joint Administrators act as agents of Amplifi, without personal liability.
Gareth Slater and Rob Spence are authorised to act as insolvency practitioners by the Institute of Chartered Accountants in England & Wales. We are bound by the Insolvency Code of Ethics.
Amplifi is authorised and regulated by the Financial Conduct Authority. FCA reference numbers are 718749 and 902841. Registered office number 08641995. Amplifi is registered with the Information Commissioner’s Office with registration number ZA040320. CCTA Membership Number CCTA1265.
Registered Office: c/o Interpath Limited, 10 Fleet Place, London, EC4M 7RB.